Shipping policy

Shipping Policy

At Vitaè, we’re committed to getting your order to you as quickly and smoothly as possible.

Shipping Locations

We currently ship within the United States.

Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed.

Shipping Time

Standard shipping typically takes approximately 3–7 business days after your order has been processed.

Delivery times may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside of Vitae’s control.

Shipping Cost

Standard shipping is FREE on orders placed through our website.

Expedited shipping may be available at checkout for an additional fee when available.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Please allow some time for tracking information to update after your order has been shipped.

Delayed or Lost Orders

If your order appears to be significantly delayed or the tracking information indicates a delivery issue, please contact us so we can assist you.

Vitae is not responsible for delays caused by shipping carriers, incorrect or incomplete delivery addresses, weather, holidays, or other circumstances outside of our control.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. If you provide an incorrect or incomplete address, additional shipping costs may apply if the order needs to be reshipped.

Contact Us

If you have questions about your order or shipping, please contact us through our Contact Us page.